Frequently Asked Questions

• How Do I Book A Transfer?

  It is very easy to book a transfer with us, simply fill in your details and follow the instructions on screen. Please provide as much detail as possible when you book. This includes your flight details, full address of your accommodation and name of company, mobile phone number in case we need to contact you during your journey and any other special requirements.

• How Will I Find My Driver?

  If your flight is on a weekday then your driver will greet you in the arrivals area and will be holding a signboard with your name on it.

  For all weekend arrivals then we ask you to make your way to the va vroom check in desk, details of which can be found on your booking confirmation.

• Do you provide car seats for babies and children?

  When you book please notify us of the expected height and weight of your child at the time of travel and we can provide the appropriate child seat free of charge. We use two types of child seats, one for children and babies between 0-18kg with a 5 point harness and a booster seat for older children.

  You are also free to bring your own child seat with you if you prefer.

  Please note that we recommend the use of children’s seats for all children below 135cm or 12 years old.

Want to read more FAQs?